For those of you know dont know about the BBB here is a little info to help you on Smart Business.
Here is a little info I pulled from there site
Our Vision:
An ethical marketplace where buyers and sellers can trust each other.
Our Mission:
BBB’s mission is to be the leader in advancing marketplace trust. BBB accomplishes this mission by:
Creating a community of trustworthy businesses
Setting standards for marketplace trust
Encouraging and supporting best practices
Celebrating marketplace role models, and;
Denouncing substandard marketplace behavior
So basicly they try to keep bad businesses from ruining the integrity on doing business.
They have info on many compaines and how they do business day to day.
They keep records for those who have complained on a business which have not kept up with proper business practices or just anything else involving those compaines.
How they can help you. Well firstly if you are deciding on purchasing from a trading company then you might want to contact the BBB on info they have on file for the company you choose to do business with.
Its good practice on knowing who you purchase from and how they have treated other customers.
You can learn more about them on www.bbb.com (http://www.bbb.com)
They have locations throughout United States.
Please feel free to add anything else I might have missed.